Texas Security Officer Information
Should an Officer be Armed or Unarmed?
When attempting to define security officer roles and responsibilities, one of the first questions clients ask is whether guards assigned to their facility or event will be armed or unarmed. This can depend on a number of factors, including the type of facility to be guarded, how many people the guards will be responsible for during their shift, the threat level of the site, and many other factors. Since each assignment is unique, it is best to speak with security experts with years of knowledge and experience in these matters. Generally, armed guards are used at such sites as banks, museums, hospitals, and similar sites, while unarmed guards are most often used at office buildings, residential complexes, and other similar areas.
Are Officers Authorized to Use Force?
When discussing the use of force policy for security officers, this can be a very complex area. While private security officers do not have arrest powers like police officers, they are fully authorized to detain individuals until police can arrive at the scene. In doing so, security officers are expected to use what is known as a reasonable amount of force in these situations, meaning they should act as any reasonable person would under similar circumstances. To ensure this occurs, Ranger Guard and Investigations trains all officers in various defensive tactics, verbal deescalation techniques, criminal law, and other methods designed to keep all situations as safe as possible for everyone.
What are the Duties of Retail Security Officers?
As for retail security officer duties, these too can vary depending on the assignment. In most cases, these officers are assigned to stores where they will be responsible for loss prevention. In these roles, officers may be uniformed or work undercover on the sales floor. In addition, they may also be assigned to work in a store’s control room, where they will conduct video surveillance of the sales floor and other areas to ensure customers as well as employees are unable to commit theft or other crimes. But along with standard loss prevention duties, retail security officers also perform many other duties, such as patrolling parking lots, assisting customers who may have questions, and in medical emergencies performing basic first aid and CPR until paramedics arrive.
Are Officers Licensed and Certified?
If you are working with a reputable private security agency, all officers assigned to your facility or event will be licensed and certified. At Ranger Guard and Investigations, we work closely with the Texas Department of Public Safety and other state and federal agencies to make sure all officers are properly licensed and certified to perform their duties. In addition, we also perform in-depth criminal background checks on all officers, ensuring the officers assigned to clients are indeed the best professionals in the security industry.