Whether you are having a Big Mac attack or tempting your taste buds with a Whopper, you assume you will be safe while enjoying your meal. However, as we have seen over the past several years, fast food restaurants can be targeted for violence. Whether it is a mass shooter entering with a gun or perhaps a customer who has let their anger get the best of them, it is becoming more and more necessary for owners and managers of these businesses to make fast food restaurant security a high priority. If you own or manage a restaurant and want to know more about how to make your restaurant safe, here are some important tips you should take into consideration.
Verbal Deescalation Techniques
In many situations involving violence at fast food restaurants, customers let their anger get the best of them over something as simple as a wrong order or maybe their french fries being not hot enough for their liking. Whatever the case may be, these simple situations often escalate into much more serious confrontations, and the results can sometimes be devastating. To keep this from happening, it is a good idea to have officers on duty who are trained in verbal deescalation techniques. At Ranger Guard and Investigations, we believe this is one of the most important aspects of security in today’s world. By being able to talk a person down from their anger, a situation can often be resolved without anyone getting hurt or having to involve law enforcement.
While it may sound like overkill to some, having a restaurant security guard who is armed is sometimes the smart choice to make. This is especially true in restaurants that have experienced prior incidents of violence or aggression, and can also be effective for restaurants in high-crime areas. By having an armed guard on duty, it becomes possible to not only have an added deterrent to possible criminal activity, but also let customers know that a trained security professional is on the job to keep them safe during their visit. For these assignments, Ranger Guard and Investigations ensures all its armed guards not only have the latest firearms training, but also possess years of experience handling various aspects of private security.
In any type of business, there are always situations that arise from time to time regarding various types of emergencies. Whether this involves a shooting or perhaps a medical emergency with a customer or employee, it is crucial a restaurant security policy be in place to handle these matters in a safe and calm manner. By having private security guards on duty from Ranger Guard and Investigations, virtually any type of emergency will be handled by an experienced and knowledgeable security professional. Along with being thoroughly trained in emergency communications, evacuation procedures, fire drills, and situational coordination with first responders, Ranger officers also possess training in First Aid/CPR. These aspects of training, along with many of these officers possessing years of previous experience in law enforcement or military operations, combine to make sure any emergency situation at a fast food restaurant is handled correctly.
Patrols and Surveillance
While some may think this is not an important aspect of restaurant security procedures, patrols and surveillance are in fact some of the most important parts of keeping customers and employees safe from harm. When it comes to surveillance, officers on these assignments are trained to carefully watch those coming and going, as well as the surrounding areas, to make sure they spot any potential suspicious activity. Along with this, it is important officers also be able to conduct foot or vehicle patrols as needed, which will also give them a very visible presence. By realizing it only takes an instant for something catastrophic to happen at a restaurant, owners and managers can come to realize the important role private security officers from Ranger Guard and Investigations can play in maintaining a safe and pleasant environment for everyone.
With more and more uncertainty in society today regarding one’s personal security when going to the store or out to grab a bite to eat, private security officers play a vital role in maintaining law and order. Due to the large numbers of people that come and go from a fast food restaurant on a daily basis, it is crucial to have security on hand to handle whatever may arise. To learn more about this, call Ranger Guard and Investigations at 832-924-8311 or explore online at www.securityguardtx.com.